TERMS & CONDITIONS

TURNAROUND
Typical turnaround is 7-10 business days.  High-volume orders or those with multiple designs may increase turnaround time.  If you are meeting a deadline, let us know when placing your order.  Please see RUSH ORDERS for more information.

RUSH ORDERS

Rush orders are subject to the following additional fees:
2 days:     Cost + 100% 
3 days:     Cost + 75%
4 days:     Cost + 50%
5 days:     Cost + 25%
6 days:     Cost + 15%
A guaranteed due date between 7-10 business days or a any specific deadline is subject to 10% rush fee.

TERMS
A 100% deposit is required to place your order.  Due to clients making last minute changes, our policy is that our pricing is dependent on receipt of both the deposit and all artwork needed to complete the job and when applicable client provided goods.  Payment in full must be received before your order will be released or ship.  No cancellations accepted once an order has been placed.

MINIMUMS
Grown Your Own Media has no minimums!  Print 1 or print 10,000.

PRICING 
Prices are subject to change.  Please call us for the most up-to-date information.

SHIPPING

Yes, we can ship your order!  Call us for more details.

SCREENS & FILMS 
Your images are exposed on new screens every time you re-order to prevent degraded, low-quality prints.  Films and screens and any other materials used in production to create the image are property of GYOM.

ARTWORK FORMAT AND APPROVAL
If you already have your design, the ideal format is a vector-based image made in Illustrator, with all fonts converted to outlines, sized, and ready to print.  For pixel-based images (Photoshop, .psd, .jpg, .tiff, etc.) please try to make it 300dpi to print size.  Keep the design in original layer format.

Grow Your Own Media can also work with you to create original art or edit/ manipulate an image you would like to use.  Prices are as follows:

$60/ hour     Graphic design (creating original art)
$40/ hour     Production art (editing/ manipulation)
$10              Color separation (per color, as needed)

NOTICE: Clients assumes all legal responsibility for artwork submitted for printing. GYOM will only print legally obtained artwork, original artwork, and licensed artwork provided by the client.  

OVERSIZED ART
Your print designs should be sized according to the smallest garment you will be printing on.  Oversized images can end up on seams, collars, or just get cut off.  If you are working with a large image, we can help you tailor it to achieve the best print possible.  Just give us a call!

COLOR MATCHING

We use a physical printed pantone book, U - uncoated for water base printing and C - coated for plastisol ink color matching.  Please note that every effort is made to mix colors accurately, still due to the ambient light, the curing process and diverse materials being printed, variations in the colors being matched may be found.   

POSTER PRINTING 
In order to achieve the best rendition of your artwork your art is color separated and colors that are touching are edited to safely overprint.  While the poster is laid out to dry between colors, the paper has time to expand and contract.  Therefore we overprint some of the colors, using “gutters and traps” in the art, to compensate for the changes in the paper.  While the overprint areas are intended to hide any “off registration”, a shift of 1/16 of an inch may be found in some areas of the print.   

PRESS CHECK 
Hold the presses! Make an appointment to review your print before we proceed with your order.  The cost is $40 for a 1/2 hour appointment.  Missed appointments will be charged for the Screen Setup and Appointment.  Press changes are not included in the press check price.

SPOILAGE

We do our best to provide you with the highest quality prints exactly how you ordered them.  However, due to the nature of the screen-printing process, Grow Your Own Media cannot be held responsible for spoilage of up to 5% per design for orders of 100 prints or more, or 10% per design for orders under 100 prints.  Please keep this in mind when placing your order, as it may be prudent to get a few extra.  When print items are provided by the client, we do not guarantee printing or materials. 

RETURNED CHECKS 
There is a $30 fee for returned checks.

DISCLAIMER
Grow Your Own Media cannot guarantee variances in size/ shades/ construction of garments and merchandise. 

OUR GUARANTEE
Any order printed differently than the approved film will be re-printed.  All claims for defective work must be submitted within 24 hours of pick-up or delivery date.  Please email gyomedia@gmail.com to submit a claim.

RESERVATIONS: CLASSES & RENTALS 

  1. All sales are final; NO Refunds. 

  2. Reschedule two days (48 hours) before your reserved class.   

  3. CLASSES: Same-day cancellations or no-shows are subject to a $40 rescheduling fee.

  4. RENTALS: Same-day cancellations or no-shows will Not be Refunded.